Before payment
If an order cannot be fulfilled before payment is sent, no payment will be requested.
Order policies
Refunds & Returns
Trading card products, especially sealed products, need a clear handoff policy. Here is the simple version.
After payment but before handoff
If payment was sent and I cannot fulfill the order, I’ll refund the amount paid.
After fulfillment
All sales are final after pickup, drop-off, or shipment unless I gave you the wrong item or there is an issue caused by me.
Inspect your order
Please inspect your items at pickup/drop-off or when a shipped order arrives. Sealed TCG products cannot be returned because of pull results, market price changes, buyer’s remorse, or opened packaging.
Wrong item or issue
If I made a mistake, let me know when I contact you about the order, during pickup/drop-off coordination, or after delivery so I can make it right.